Our Privacy Policy

Keeping Your Safe

If you have any questions about this privacy policy, or if you wish to contact us about how we use your personal data, please contact us at:
The Information Officer (Rite Home Ltd)
350 Glasgow Harbour Terraces
Glasgow
G11 6EG

This privacy statement sets out how Rite Home Ltd and ritehome.co.uk (referred to as, “this site”) uses and protects any information that you give us when using this website. Rite Home Estate and Letting agents is committed to ensuring that your privacy is protected. This policy tells you how we will use the information you provide to this site and how you can have control over this. By using this site, you are agreeing to the policy so please read it carefully.

In the majority of circumstances the information collected about you will be used for the following:

  • To help improve the services we offer.
  • To improve the features on this site.
  • To help us improve service levels.
  • To enable you to benefit from relevant third party services.
  • To support our marketing and promotion activity.

WHO WE ARE

‘We’ are Rite Home Ltd. Registered in Scotland No. SC400785. Registered Office: Abercorn House, 79 Renfrew Rd, Paisley PA3 4DA. Rite Home Ltd is part of the Rite Group of companies that provide a wide range of services from financial advice to energy efficiency.

PERSONAL INFORMATION

When you signup with this site or opt to utilise any of the services offered on the site you will be asked to disclose some personal information. This could include your name, email address, telephone number and nature of your enquiry. In addition to this we also reserve the right to record information concerning how you use this site. This could include making a note of the pages you view, the property searches you conduct, the services you use and the agents you contact. The information we collect will be used to enhance our offering in order to provide you with a more personalised and effective experience. We may contact you from time to time to inform you of important developments with regard to the Rite Home website. Additionally if you have provided your consent we may also contact you to let you know about any services or promotions we think may be of interest to you.

CONTACTING US:

If you wish to contact us about any of the services offered via this site you will be asked to complete a short form. Your information will then be sent to the appropriate agent you wish to contact.

WHO CAN ACCESS YOUR INFORMATION?

We reserve the right to retain access to the personal information we have gathered from you. If you have provided the relevant consent, we may from time to time choose to pass your information on to third parties outside of the Rite Group of companies. If you subsequently change your mind about being contacted by these third parties please contact us at the address above.

OUR PRIVACY PRACTICES WITH THIRD PARTIES

It is our policy to only disclose information to third parties under the following circumstances:

  • As required by law
  • When requested by you
  • When required to deliver products or services requested by you

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

USE OF COOKIES

As is the case with other websites we use ‘cookies’ to track usage of this site. Cookies are small text strings websites can send to your browser to help enhance your visit to the website. They cannot pass on computer viruses, retrieve other data from your computer’s hard drive or capture your email address. Generally, cookies are used personalize web pages, identify visited parts of a site and keep track of user’s selections. Rite Home uses cookies to keep track of your property search preferences and we may use cookies so we can provide you personalised information based on preferences you’ve indicated while using our website. To find out more about setting your cookie preferences visit the website appropriate to your own browser.

SECURITY

This site adheres to robust security procedures. Rite Home Ltd and therefore the website ritehome.co.uk is registered under the Data Protection Act 1998. As such, we follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it. The information you provide to us is kept in a secure data warehouse with restricted access. We also use a number of measures to ensure electronic access is protected and our systems can’t be exploited. When working with third parties we insist they have secure measures in place to protect your information. Use of the personal information collected from you is restricted to our employees and appropriate third party employees. Employees will only use this information if they need it to perform a specific and relevant task. Under the Data Protection Act you have a right, upon payment of a fee, currently £10, to obtain a copy of the personal information that we hold about you. We retain your personal details for as long as is required by the relevant law. If you have any questions or comments about the way we use your personal information or our privacy policy, please contact us at the address above.